Custom GPT Development
Build specialized AI assistants trained on your business data, processes, and brand voice
The Challenge
- ✗Customer support teams overwhelmed with repetitive questions
- ✗Employees waste hours searching for company knowledge
- ✗Generic AI tools don't understand your business context
- ✗Content creation takes too long and lacks consistency
The Solution
- ✓24/7 AI assistant handling 70% of tier-1 support
- ✓Instant access to company policies, procedures, and data
- ✓Custom GPT trained on YOUR specific business knowledge
- ✓Consistent brand voice across all AI-generated content
How It Works
Discovery & Data Collection
We analyze your business needs, gather existing documentation, FAQs, policies, and knowledge that will power your GPT.
Custom GPT Configuration
We build and train your specialized GPT using OpenAI's custom GPT platform or API, optimizing for your specific use case.
Testing & Optimization
We rigorously test the GPT with real scenarios, refine responses, and optimize for accuracy and brand voice consistency.
Deployment & Training
We deploy your GPT, integrate it with your systems, and train your team on how to use and maintain it.
Monitoring & Support
30 days of monitoring, performance tracking, and continuous optimization based on real-world usage.
Common Use Cases
Customer Support
Handle tier-1 support questions, product inquiries, and common issues 24/7 without human intervention.
Internal Knowledge Base
Give employees instant access to company policies, procedures, HR info, and technical documentation.
Content Creation
Generate marketing copy, social posts, email drafts, and blog outlines in your consistent brand voice.
Training & Onboarding
Provide new employees with an AI mentor that knows your processes, tools, and company culture.
Product Recommendations
Help customers find the right products based on their needs, budget, and preferences.
Data Analysis
Query business data, generate reports, and get insights using natural language instead of SQL.
Accounting Firm Cuts Support Time by 67%
A mid-sized Canadian accounting firm was drowning in repetitive client questions about tax deadlines, document requirements, and billing. Their support team spent 25+ hours per week answering the same questions.
Investment
Includes custom GPT development, training, testing, and 30 days of optimization support
What's Included:
- ✓Custom GPT configuration and training on your data
- ✓Brand voice and tone customization
- ✓Integration with your knowledge base
- ✓Testing and accuracy optimization
- ✓Team training and documentation
- ✓30 days post-launch support and tuning
Frequently Asked Questions
How is a custom GPT different from regular ChatGPT?
A custom GPT is trained on YOUR specific business data, policies, and knowledge. It understands your industry terminology, follows your brand voice, and can access your proprietary information—something generic ChatGPT cannot do.
Can the GPT integrate with our existing systems?
Yes! We can integrate your custom GPT with CRMs (Salesforce, HubSpot), help desks (Zendesk, Intercom), databases, and internal tools via APIs. It can pull live data and even trigger actions in other systems.
What data do you need to build our custom GPT?
Typically: FAQs, product documentation, policies, procedures, past customer conversations, and any knowledge base articles. We help you audit what you have and identify gaps during the discovery phase.
Is our data secure?
Absolutely. We use OpenAI's enterprise-grade infrastructure with data encryption and can implement on-premise solutions for highly sensitive data. Your data is never used to train public models.
How long does it take to build?
Most custom GPTs are live within 2-4 weeks depending on complexity and data volume. Simple support bots can be ready in as little as 1 week.
Can we update the GPT after launch?
Yes! We provide documentation on how to update your GPT, and you can purchase ongoing support packages for continuous optimization as your business evolves.